Create a service ticket for your system:
We understand sometimes things go wrong, and we’re here to help when you need us.
Here’s a few things to know before you create a ticket:
- We have online troubleshooting and guides here which can help with common problem checks.
- Please note that in some cases we will need you to be at home to assist with remote troubleshooting.
- To help with triage, please be as specific as possible and let us know anything you have already tried.
- We don’t tolerate abuse, please appreciate that if you become abusive we won’t be able to assit you and we will end the call.